:root {
  color-scheme: light;
  --ink: #231d1a;
  --muted: #756a64;
  --quiet: #a4978f;
  --paper: #fbf7f2;
  --surface: #fffdf9;
  --line: #e9ddd2;
  --rose: #b64f57;
  --rose-soft: #f5dedf;
  --tea: #7c6539;
  --mint: #49786a;
  --gold: #d7a948;
  --shadow: 0 24px 60px rgba(70, 48, 31, 0.12);
  font-family: "Avenir Next", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", sans-serif;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-height: 100vh;
  background:
    radial-gradient(circle at 14% 8%, rgba(182, 79, 87, 0.12), transparent 28%),
    linear-gradient(135deg, #fffaf3 0%, #f8efe6 46%, #fff8ef 100%);
  color: var(--ink);
}

.hidden,
.app-locked {
  display: none !important;
}

.login-screen {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 24px;
}

.login-card {
  width: min(440px, 100%);
  border: 1px solid var(--line);
  border-radius: 12px;
  background: rgba(255, 253, 249, 0.9);
  box-shadow: var(--shadow);
  padding: 28px;
}

.login-card .brand-mark {
  margin-bottom: 18px;
}

.login-card h1 {
  margin-bottom: 10px;
  font-size: 34px;
}

.login-card p {
  color: var(--muted);
  line-height: 1.65;
}

.login-card label {
  display: grid;
  gap: 8px;
  margin: 14px 0;
  color: var(--muted);
  font-size: 13px;
}

.login-card input {
  min-height: 46px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 10px 12px;
  outline: none;
}

.login-card button {
  width: 100%;
  margin-top: 8px;
}

.login-card small {
  display: block;
  margin-top: 14px;
  color: var(--quiet);
  line-height: 1.55;
}

.login-error {
  min-height: 20px;
  margin-top: 12px;
  color: var(--rose);
  font-size: 13px;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  cursor: pointer;
}

.app-shell {
  display: grid;
  grid-template-columns: 292px minmax(0, 1fr);
  min-height: 100vh;
}

.sidebar {
  border-right: 1px solid var(--line);
  background: rgba(255, 253, 249, 0.78);
  backdrop-filter: blur(18px);
  padding: 28px 20px;
  display: flex;
  flex-direction: column;
  gap: 26px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
}

.brand-mark {
  width: 46px;
  height: 46px;
  display: grid;
  place-items: center;
  border-radius: 14px;
  background: var(--rose);
  color: #fffaf3;
  font-weight: 800;
  font-size: 24px;
  box-shadow: 0 12px 24px rgba(182, 79, 87, 0.22);
}

.brand strong,
.brand small {
  display: block;
}

.brand strong {
  font-size: 20px;
}

.brand small {
  margin-top: 4px;
  color: var(--muted);
  font-size: 12px;
}

.nav {
  display: grid;
  gap: 8px;
}

.nav-item {
  min-height: 46px;
  border: 0;
  border-radius: 8px;
  color: var(--muted);
  background: transparent;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 14px;
  text-align: left;
}

.nav-item:hover {
  background: rgba(182, 79, 87, 0.08);
  color: var(--ink);
}

.nav-item.active {
  background: var(--ink);
  color: #fffaf3;
}

.nav-item b {
  min-width: 26px;
  height: 24px;
  border-radius: 999px;
  display: grid;
  place-items: center;
  background: rgba(255, 255, 255, 0.16);
  font-size: 12px;
}

.side-note {
  margin-top: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 18px;
  background: #fff8ef;
}

.side-note p {
  margin: 0 0 8px;
  color: var(--muted);
}

.side-note strong {
  display: block;
  font-size: 20px;
  margin-bottom: 10px;
}

.side-note span {
  color: var(--muted);
  line-height: 1.6;
}

.workspace {
  padding: 28px;
  min-width: 0;
}

.topbar {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 20px;
  margin-bottom: 22px;
}

.session-box {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-left: auto;
}

.session-box span {
  color: var(--muted);
  font-size: 13px;
  white-space: nowrap;
}

.eyebrow {
  margin: 0 0 8px;
  color: var(--rose);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0;
  text-transform: uppercase;
}

h1,
h2,
h3,
p {
  margin-top: 0;
}

h1 {
  margin-bottom: 0;
  font-size: clamp(32px, 4vw, 54px);
  line-height: 1;
}

h2 {
  margin-bottom: 6px;
  font-size: 24px;
}

.section-head p {
  margin: 0;
  color: var(--muted);
}

.date-control {
  display: grid;
  gap: 8px;
  color: var(--muted);
  font-size: 13px;
}

.date-control input,
.profile-form input,
.profile-form select,
.profile-form textarea,
#journeyCustomer,
#feedbackForm select,
#feedbackForm textarea {
  min-height: 44px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 10px 12px;
  outline: none;
}

.date-control input:focus,
.profile-form input:focus,
.profile-form select:focus,
.profile-form textarea:focus,
#journeyCustomer:focus,
#feedbackForm select:focus,
#feedbackForm textarea:focus {
  border-color: var(--rose);
  box-shadow: 0 0 0 4px rgba(182, 79, 87, 0.12);
}

.metrics {
  display: grid;
  grid-template-columns: repeat(4, minmax(130px, 1fr));
  gap: 12px;
  margin-bottom: 18px;
}

.metrics article {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 253, 249, 0.78);
  padding: 16px;
}

.metrics span {
  color: var(--muted);
  font-size: 13px;
}

.metrics strong {
  display: block;
  margin-top: 8px;
  font-size: 30px;
  line-height: 1;
}

.view {
  display: none;
}

.view.active {
  display: block;
}

.section-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  margin: 22px 0 14px;
}

.filters {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: flex-end;
}

.section-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  justify-content: flex-end;
}

.filter,
.filter-select {
  min-height: 36px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface);
  color: var(--muted);
  padding: 0 14px;
}

.filter-select {
  max-width: 180px;
  outline: none;
}

.filter-select:focus {
  border-color: var(--rose);
  box-shadow: 0 0 0 4px rgba(182, 79, 87, 0.12);
}

.filter.active {
  border-color: var(--rose);
  background: var(--rose-soft);
  color: var(--rose);
  font-weight: 700;
}

.opportunity-list {
  display: grid;
  gap: 12px;
}

.opportunity-card {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 190px;
  gap: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 253, 249, 0.9);
  box-shadow: 0 14px 36px rgba(70, 48, 31, 0.07);
  padding: 18px;
}

.opportunity-card.done {
  opacity: 0.68;
}

.card-top {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.customer-name {
  font-size: 21px;
  font-weight: 800;
}

.tag {
  border-radius: 999px;
  padding: 5px 9px;
  font-size: 12px;
  font-weight: 800;
}

.tag.high {
  background: #ffe8cc;
  color: #9a5615;
}

.tag.medium {
  background: #e5f1ec;
  color: var(--mint);
}

.tag.low {
  background: #f2ece5;
  color: var(--tea);
}

.tag.neutral {
  background: #eef1ed;
  color: #536159;
}

.tag.done {
  background: #e8eadc;
  color: #5f6735;
}

.opportunity-title {
  margin: 10px 0 6px;
  font-size: 18px;
  font-weight: 800;
}

.reason,
.script {
  margin: 0;
  color: var(--muted);
  line-height: 1.65;
}

.script {
  margin-top: 12px;
  border-left: 3px solid var(--rose);
  padding-left: 12px;
  color: var(--ink);
}

.card-actions {
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: 12px;
}

.action-label {
  color: var(--muted);
  font-size: 13px;
}

.action-label strong {
  display: block;
  margin-top: 6px;
  color: var(--ink);
  font-size: 16px;
}

.primary-action,
.secondary-action {
  min-height: 44px;
  border-radius: 8px;
  padding: 0 16px;
  font-weight: 800;
}

.primary-action {
  border: 0;
  background: var(--rose);
  color: #fffaf3;
  box-shadow: 0 10px 20px rgba(182, 79, 87, 0.18);
}

.secondary-action {
  border: 1px solid var(--line);
  background: var(--surface);
  color: var(--ink);
}

.empty {
  border: 1px dashed var(--quiet);
  border-radius: 8px;
  padding: 34px;
  color: var(--muted);
  background: rgba(255, 253, 249, 0.65);
  text-align: center;
}

.profile-form {
  display: grid;
  grid-template-columns: repeat(4, minmax(160px, 1fr));
  gap: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 253, 249, 0.82);
  padding: 18px;
}

.profile-form label,
#feedbackForm label {
  display: grid;
  gap: 8px;
  color: var(--muted);
  font-size: 13px;
}

.profile-form .wide {
  grid-column: span 3;
}

.profile-form textarea,
#feedbackForm textarea {
  resize: vertical;
  min-height: 96px;
}

#feedbackForm input {
  min-height: 44px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 10px 12px;
  outline: none;
}

.dialog-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
}

.timeline,
.feedback-log {
  display: grid;
  gap: 10px;
}

.customer-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(260px, 1fr));
  gap: 12px;
}

.customer-card,
.panel,
.metric-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 253, 249, 0.86);
  box-shadow: 0 14px 36px rgba(70, 48, 31, 0.06);
}

.customer-card {
  padding: 16px;
}

.customer-card-head,
.customer-footer {
  display: flex;
  justify-content: space-between;
  gap: 12px;
}

.customer-card-head {
  align-items: flex-start;
}

.customer-phone,
.customer-footer,
.customer-note {
  color: var(--muted);
}

.customer-phone {
  margin-top: 4px;
  font-size: 13px;
}

.profile-kv {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  margin: 16px 0 12px;
}

.profile-kv span,
.profile-kv strong {
  display: block;
}

.profile-kv span {
  color: var(--quiet);
  font-size: 12px;
}

.profile-kv strong {
  margin-top: 4px;
  font-size: 14px;
}

.customer-note {
  min-height: 46px;
  margin: 0;
  line-height: 1.55;
}

.customer-footer {
  margin-top: 14px;
  padding-top: 12px;
  border-top: 1px solid var(--line);
  font-size: 13px;
}

.customer-actions {
  display: flex;
  justify-content: flex-end;
  margin-top: 14px;
}

.org-board {
  display: grid;
  gap: 16px;
}

.org-section {
  display: grid;
  gap: 12px;
}

.org-section h3 {
  margin: 0;
}

.org-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(240px, 1fr));
  gap: 12px;
}

.org-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 253, 249, 0.86);
  box-shadow: 0 14px 36px rgba(70, 48, 31, 0.06);
  padding: 16px;
}

.org-card-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
}

.org-card-head strong,
.org-card-head span {
  display: block;
}

.org-card-head strong {
  font-size: 20px;
}

.org-card-head span,
.org-note {
  color: var(--muted);
}

.org-card-head b {
  border-radius: 999px;
  background: var(--rose-soft);
  color: var(--rose);
  padding: 5px 9px;
  font-size: 12px;
  white-space: nowrap;
}

.org-metrics {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
  margin: 16px 0 12px;
}

.org-metrics.compact {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.org-metrics div {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fffaf3;
  padding: 10px;
}

.org-metrics span,
.org-metrics strong {
  display: block;
}

.org-metrics span {
  color: var(--quiet);
  font-size: 12px;
}

.org-metrics strong {
  margin-top: 4px;
  color: var(--ink);
  font-size: 20px;
}

.org-note {
  margin: 0 0 12px;
  line-height: 1.55;
}

.mini-list {
  display: grid;
  gap: 7px;
}

.mini-list span {
  border-radius: 8px;
  background: rgba(73, 120, 106, 0.1);
  color: var(--mint);
  padding: 8px 10px;
  font-size: 13px;
}

.store-compare {
  display: grid;
  gap: 10px;
}

.compare-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 120px 100px;
  align-items: center;
  gap: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 253, 249, 0.86);
  padding: 12px 14px;
}

.compare-row span {
  font-weight: 800;
}

.compare-row strong,
.compare-row em {
  color: var(--muted);
  font-style: normal;
  text-align: right;
}

.admin-section {
  margin-top: 16px;
}

.inline-admin-form {
  display: grid;
  grid-template-columns: minmax(180px, 1fr) auto;
  gap: 10px;
  margin-bottom: 12px;
}

.inline-admin-form input {
  min-height: 44px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 10px 12px;
  outline: none;
}

.inline-admin-form input:focus {
  border-color: var(--rose);
  box-shadow: 0 0 0 4px rgba(182, 79, 87, 0.12);
}

.admin-list {
  display: grid;
  gap: 8px;
}

.admin-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 253, 249, 0.72);
  padding: 12px 14px;
}

.admin-row strong,
.admin-row span {
  display: block;
}

.admin-row span {
  margin-top: 4px;
  color: var(--muted);
  font-size: 13px;
}

.danger-action {
  min-height: 38px;
  border: 1px solid rgba(182, 79, 87, 0.38);
  border-radius: 8px;
  background: #fff7f5;
  color: var(--rose);
  padding: 0 12px;
  font-weight: 800;
}

.danger-action:disabled {
  border-color: var(--line);
  background: #f1ede8;
  color: var(--quiet);
  cursor: not-allowed;
}

.timeline-item,
.feedback-item {
  display: grid;
  grid-template-columns: 118px minmax(0, 1fr);
  gap: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 253, 249, 0.82);
  padding: 14px;
}

.timeline-date {
  color: var(--rose);
  font-weight: 800;
}

.timeline-item h3,
.feedback-item h3 {
  margin: 0 0 4px;
  font-size: 17px;
}

.timeline-item p,
.feedback-item p {
  margin: 0;
  color: var(--muted);
  line-height: 1.55;
}

.feedback-item small {
  display: block;
  margin-top: 8px;
  color: var(--tea);
}

.flywheel-board {
  display: grid;
  gap: 14px;
}

.flywheel-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(150px, 1fr));
  gap: 12px;
}

.metric-card {
  padding: 16px;
}

.metric-card span,
.metric-card small {
  color: var(--muted);
  display: block;
}

.metric-card span {
  font-size: 13px;
}

.metric-card strong {
  display: block;
  margin: 8px 0 4px;
  color: var(--rose);
  font-size: 30px;
  line-height: 1;
}

.metric-card small {
  font-size: 12px;
}

.board-row {
  display: grid;
  grid-template-columns: minmax(0, 1.05fr) minmax(300px, 0.95fr);
  gap: 12px;
}

.panel {
  padding: 16px;
}

.panel h3 {
  margin-bottom: 14px;
}

.stage-bar {
  display: grid;
  grid-template-columns: 94px minmax(0, 1fr) 28px;
  align-items: center;
  gap: 10px;
  margin-bottom: 12px;
  font-size: 13px;
}

.stage-bar span {
  color: var(--muted);
}

.stage-bar div {
  height: 9px;
  overflow: hidden;
  border-radius: 999px;
  background: var(--line);
}

.stage-bar i {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: var(--rose);
}

.stage-bar b {
  text-align: right;
}

.kpi-input {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 104px;
  gap: 6px 14px;
  align-items: center;
  padding: 12px 0;
  border-top: 1px solid var(--line);
}

.kpi-input:first-of-type {
  border-top: 0;
  padding-top: 0;
}

.kpi-input span,
.kpi-input small {
  grid-column: 1;
}

.kpi-input span {
  font-weight: 800;
}

.kpi-input small {
  color: var(--muted);
}

.kpi-input input {
  grid-column: 2;
  grid-row: 1 / span 2;
  min-height: 42px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff8dc;
  color: var(--ink);
  padding: 8px 10px;
  text-align: center;
}

dialog {
  width: min(560px, calc(100vw - 28px));
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 0;
  background: var(--surface);
  color: var(--ink);
  box-shadow: var(--shadow);
}

dialog::backdrop {
  background: rgba(35, 29, 26, 0.32);
  backdrop-filter: blur(3px);
}

#feedbackForm {
  padding: 20px;
}

#feedbackForm header {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 18px;
}

#feedbackForm h3 {
  margin: 0;
  font-size: 24px;
}

.icon-button {
  width: 40px;
  height: 40px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  font-size: 24px;
  line-height: 1;
}

#feedbackForm menu {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  padding: 0;
  margin: 18px 0 0;
}

#feedbackForm menu button {
  min-height: 42px;
  border-radius: 8px;
  padding: 0 16px;
}

#feedbackForm menu button:not(.primary-action) {
  border: 1px solid var(--line);
  background: var(--surface);
  color: var(--muted);
}

#customerForm,
.entity-form {
  padding: 20px;
}

#customerForm header,
.entity-form header {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 18px;
}

#customerForm h3,
.entity-form h3 {
  margin: 0;
  font-size: 24px;
}

#customerForm label,
.entity-form label {
  display: grid;
  gap: 8px;
  margin-bottom: 12px;
  color: var(--muted);
  font-size: 13px;
}

#customerForm input,
#customerForm select,
#customerForm textarea,
.entity-form input,
.entity-form select,
.entity-form textarea {
  min-height: 44px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 10px 12px;
  outline: none;
}

#customerForm textarea,
.entity-form textarea {
  resize: vertical;
  min-height: 82px;
}

.checkbox-line {
  display: flex !important;
  grid-template-columns: none !important;
  align-items: center;
  gap: 10px !important;
  color: var(--ink) !important;
}

.checkbox-line input {
  min-height: auto !important;
  width: 18px;
  height: 18px;
}

#customerForm menu,
.entity-form menu {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  padding: 0;
  margin: 18px 0 0;
}

#customerForm menu button,
.entity-form menu button {
  min-height: 42px;
  border-radius: 8px;
  padding: 0 16px;
}

#customerForm menu button:not(.primary-action),
.entity-form menu button:not(.primary-action) {
  border: 1px solid var(--line);
  background: var(--surface);
  color: var(--muted);
}

@media (max-width: 980px) {
  .app-shell {
    grid-template-columns: 1fr;
  }

  .sidebar {
    position: static;
    padding: 18px;
  }

  .nav {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .side-note {
    display: none;
  }

  .workspace {
    padding: 18px;
  }

  .metrics,
  .profile-form,
  .customer-grid,
  .flywheel-grid,
  .board-row,
  .org-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .opportunity-card {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 640px) {
  .topbar,
  .section-head {
    align-items: stretch;
    flex-direction: column;
  }

  .section-actions,
  .filters {
    justify-content: stretch;
  }

  .section-actions button {
    flex: 1 1 140px;
  }

  .filter-select {
    max-width: none;
    flex: 1 1 160px;
  }

  .nav {
    grid-template-columns: 1fr 1fr;
  }

  .metrics,
  .profile-form,
  .customer-grid,
  .flywheel-grid,
  .board-row,
  .org-grid,
  .dialog-grid,
  .timeline-item,
  .feedback-item {
    grid-template-columns: 1fr;
  }

  .compare-row {
    grid-template-columns: 1fr;
  }

  .inline-admin-form,
  .admin-row {
    grid-template-columns: 1fr;
  }

  .compare-row strong,
  .compare-row em {
    text-align: left;
  }

  .profile-form .wide {
    grid-column: auto;
  }
}